Note: If you are asked for logon credentials, you are NOT authenticated against the domain. exe /safe and select OK), check if there are some add-ins affect mailtips. Under "Profile name," enter a descriptive name for the profile. 
When the mouse hovers over folder names in the navigation pane or folder list, Outlook pops up the full name in a tooltip. The Cc field is visible to all recipients. However, I’ve only been able to see the HTML work when using Outlook Web Access (OWA).
Outlook Office 2010 - MailTips and Features.
Workarounds to Fix DLP Policy Tips Not Working or Showing Problem. I did quite a bit of looking around and confirmed the following:-MailTips work in OWA-The ExternalURL is properly defined for EWS-Autodiscover passes on Step 1: Login to EAC and go to ‘mail flow’. Downdetector only reports an incident when the number of problem reports is significantly higher If the Outlook app is open on your computer, you need to close it before you can delete the cache. Hit the File option and then choose Options. Q: What clients does MailTips support? A: Though the screenshots posted above are from Outlook Web Access, MailTips are also a feature of Outlook 2010. Mail Tips are available from client versions Outlook 2010 and Outlook Web App as well. MailTips is a new feature in 2010, which displays informational message while a user composes a message. 
3) Select info and choose the account for your email id.
In earlier versions of Outlook, the quick actions were preset and you could not change them, but new versions of Outlook let the user choose which two actions they want in the message list, or none. To turn them off or back on, or make changes to the options do the following: Open Outlook and select File > Options > Mail. Also, go to Filter > Sort by and choose to sort it by date.
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